Privacy Policy
La Lumée
The protection of your personal data is very important to us. This Privacy Policy explains how La Lumée collects, processes, and uses personal data.
1. Data Controller
The controller responsible for data processing is:
La Lumée KLG
Fuchswinkel 26
8718 Schänis
Switzerland
Email: mail@lalumee.com
2. General Information
We process personal data exclusively in accordance with the applicable legal provisions of the General Data Protection Regulation (GDPR) and other relevant data protection laws.
Personal data refers to all information that can be used to identify you personally.
3. Data Collection When Visiting Our Online Shop
a) Server Log Files
When you visit our website, our hosting provider automatically collects the following data:
- IP address
- Date and time of the request
- Browser type and version
- Operating system
- Referrer URL
These data are used solely for technical security purposes and are not merged with other data sources.
Legal basis: Art. 6(1)(f) GDPR
4. Customer Account
You may optionally create a customer account. The following data are stored:
- Name
- Billing and shipping address
- Email address
- Order history
The customer account can be deleted at any time.
Legal basis: Art. 6(1)(b) GDPR
5. Order Processing in the Online Shop
For the purpose of processing your order, we process the following data:
- First and last name
- Billing and shipping address
- Email address
- Telephone number (optional)
- Payment information
These data are necessary for the performance of the contract.
Legal basis: Art. 6(1)(b) GDPR
6. Payment Service Providers
For payment processing, we use external payment service providers. Your payment data are transmitted directly to the respective provider.
Possible payment providers include:
- PayPal
- TWINT
- Credit card
Data processing is carried out in accordance with the privacy policies of the respective payment provider.
Legal basis: Art. 6(1)(b) GDPR
7. Shipping Service Providers
For the delivery of your order, your data are shared with shipping service providers (e.g. DHL, Swiss Post, UPS).
The following data are transmitted:
- Name
- Shipping address
Legal basis: Art. 6(1)(b) GDPR
8. Contact Form and Email Contact
If you contact us via a contact form or email, the data you provide will be stored for the purpose of processing your request.
These data will not be shared without your consent.
Legal basis: Art. 6(1)(a) GDPR
9. Cookies
Our online shop uses cookies to:
- store the shopping cart
- enable login functions
- ensure the technical operation of the shop
You can disable cookies at any time via your browser settings.
Legal basis: Art. 6(1)(f) GDPR
10. Analytics and Tracking Tools
If analytics tools (e.g. Google Analytics, Meta Pixel) are used, this is done only with your consent via a cookie consent tool.
Legal basis: Art. 6(1)(a) GDPR
11. Data Retention Period
Personal data are stored only for as long as:
- the purpose of the processing exists
- or statutory retention obligations (e.g. tax law) require it
12. Your Rights
You have the right at any time to:
- access your data (Art. 15 GDPR)
- rectification of inaccurate data (Art. 16 GDPR)
- erasure of your data (Art. 17 GDPR)
- restriction of processing (Art. 18 GDPR)
- data portability (Art. 20 GDPR)
- withdrawal of consent (Art. 7 GDPR)
lodge a complaint with the competent data protection authority
13. SSL/TLS Encryption
Our online shop uses SSL or TLS encryption to ensure secure transmission of your data.
14. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy to reflect changes in legal requirements or new features of our online shop.