General Terms and Conditions (GTC)
1. Scope
These terms apply to all orders placed via the online shop of La Lumée KLG.
Any deviating conditions of the customer apply only if agreed in writing.
2. Supplier
La Lumée KLG
Fuchswinkel 26
8718 Schänis
Switzerland
Email: mail@lalumee.com
3. Offer and Contract Conclusion
Product displays do not constitute a legally binding offer.
A contract is concluded upon order confirmation by email or shipment of the goods.
4. Prices
All prices are stated in Swiss francs (CHF) and include applicable VAT.
Shipping costs are shown separately during checkout.
5. Payment
Payment is made using the payment methods offered in the shop, including:
- Credit card
- PayPal
- TWINT
6. Delivery
Delivery is made to the address provided by the customer.
Delivery areas: Switzerland and selected EU countries.
7. Retention of Title
Goods remain the property of the seller until full payment has been made.
8. Right of Withdrawal
Switzerland: no statutory right of withdrawal unless agreed.
EU / EEA:
Customers residing in the European Union have a statutory 14-day right of withdrawal, unless an applicable exclusion applies.
The right of withdrawal expires prematurely in the case of contracts for the supply of sealed goods that are not suitable for return due to health protection or hygiene reasons if the seal has been removed after delivery.
Information regarding the right of withdrawal, returns and the statutory warranty can be found in our Terms and Conditions and our Withdrawal Policy.
9. Warranty
Statutory warranty provisions apply. Defects must be reported without delay.
10. Liability
Liability is limited to intent and gross negligence to the extent permitted by law.
11. Data Protection
Personal data is processed in accordance with GDPR and Swiss data protection law.
12. Governing Law and Jurisdiction
Swiss law applies, excluding the CISG.
Place of jurisdiction is the registered office of the seller, where legally permissible.